Route Optimization Services
Phase 1 - Identify Goals, Establish Baseline Performance, Develop Geographic Location Data. The key to success is benchmarking current performance and identifying what will make the project successful. Whether it is reducing the number of vehicles/staff dispatched daily or eliminating overtime, your key performance indicators (KPIs) identify the means to assess meeting your goals. Benchmarks also provide the key ingredients to the routing algorithm to identify parameters and constraints. MatTrack provides a system for capturing benchmarking and KPI data.
C2Logix has unique capabilities in developing geographic data. The most difficult part of these projects is geocoding your locations. Our Geocoder and routing products have the capability of establishing an x and y coordinate for your customer data. Unlike typical approaches, utilizing our routing software, we develop GIS street centerline data that is not only geographically accurate, but also a verified network of transportation attributes for use in routing.
Phase 2 - Route Optimization. With the appropriate, best-of-breed technology, this is the easy part. We focus our services on utilizing route optimization solutions that are specifically designed to solve your unique routing problem and budget.
Phase 3 - Integrate Systems, Training, Transfer Technology. We make our routing software "talk" to existing billing, customer services, and other systems. We train your staff in four categories: (1) manager's analysis of results and KPIs, (2) driver/operation's reading and understanding of route maps and reports, (3) user's how to use the software, (3) user's live workshop training on your data. Whether all this takes 3 hours or 3 weeks, we have the programs for transferring the technology and making it an integral component of your operations.
The C2Logix Service Bureau approach offers the advantages of the C2Logix Team taking full responsibility for getting your organization optimized routes created in a timely and cost-efficient manner. FleetRoute™ or TourSolver™ can also be installed and your staff trained to allow future routing to be done in-house. This option provides the best of both worlds, C2Logix getting your organization up-and-running with new routes done as a Service Bureau and implementing the technology in-house.
The Service Bureau fits well for organizations that require new in an expedient manner and don't have the time to train staff. As many organizations have staff turnover issues and/or limited information technology capacity, outsourcing the route optimization project may make good financial and operational sense. In addition, C2Logix staff are industry veterans, who can add value to your operations beyond generating new routes, such as analyzing the optimal equipment, staff and scheduling for your operations.
The C2Logix Team has standardized its Service Bureau approach during its extensive experience with assisting other operations. The approach ensures that your organization and C2Logix clearly understand and agree on the parameters and outputs from the project and that these meet your requirements.
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